Resume ScoreWE'RE HERE TO HELP
Support
Questions about your resume, account or extension?
Email us
knowandgrow27@gmail.comInclude your browser, extension version, the steps that caused the issue and the exact error message. If attaching a screenshot, hide personal details. Never send passwords, sign-in links, access tokens or government IDs. We do not offer an immediate-response guarantee.
Sign-in link not working?
Use the latest email link and open it in the browser where you use Resume Score. Check spam folders. If an email rate limit appears, wait before requesting another link. Start a fresh connection from the extension if your session has expired.
Extension cannot find a job?
Open a specific posting and expand its job description. Detection requires meaningful text of at least 50 characters and varies by website. After updating the extension, refresh existing job tabs and use Check page. Click the extension icon to open the sidebar if automatic opening is blocked by your browser.
No resume or score showing?
Sign in on the website, upload a supported resume and select it as your default. Connect the extension to the same account and sync again. The scoring service may take longer after a period of inactivity. A match score is not a prediction that you will be hired.
Manage resumes →Autofill skipped a field?
Save your contact profile first. Autofill fills only supported empty contact fields when clicked, leaving existing answers alone. Custom dropdowns may need manual input. Always review the application yourself; the extension does not submit it.
Edit autofill profile →Delete your account or request your data
Email us from your account email with the subject “Resume Score privacy request.” Specify whether you want access, correction, export or deletion. We may verify account ownership. Requests are handled manually. Uninstalling or signing out does not delete cloud data.
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